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At Symphonic Distribution, hiring top talent across multiple countries and functions is a challenge. With 150+ employees worldwide—spanning the U.S., Latin America, and beyond—finding the right people efficiently is critical.
That’s why Symphonic turned to Classet’s AI-driven recruiting assistant, Joy, to streamline their hiring process, ensure every candidate gets a fair shot, and significantly reduce manual workload.
We sat down with Kenneth Quidgley, who oversees talent acquisition at Symphonic, to discuss their experience using Classet and how it’s transformed their recruiting process.
🎵 What is Symphonic Distribution?
Symphonic Distribution provides digital music distribution services to independent artists and labels. Their team ensures that music gets placed on platforms like Spotify, Apple Music, and Amazon, while also offering marketing, playlist pitching, and video monetization services.
With a growing team across Brazil, Canada, Chile, Colombia, Mexico, and Puerto Rico, they needed a way to scale hiring without compromising quality or fairness.
🎯 Why Symphonic Chose Classet
Kenneth was drawn to Classet’s AI-driven recruiting because of its efficiency and fairness:
“It fairly guarantees that everybody who applies actually gets a shot because they get screened by the AI recruiter. I liked it.”
Previously, Symphonic’s small talent acquisition team struggled to keep up with applicant volume. Manually reviewing each application meant they could only screen 30 candidates per week. With Joy, they can now screen 30 candidates in just two hours—a game-changer for scaling recruitment across multiple markets.
🚀 From Manual Hiring to AI-Powered Efficiency
Before Classet, hiring at Symphonic was a highly manual process:
- Reviewing each applicant’s resume & experience (15–30 min per candidate)
- Manually sending out screening emails & scheduling calls
- Conducting live HR screenings (which limited how many candidates could be reviewed)
Now, Joy automates this process, engaging every applicant and flagging the most qualified ones for follow-up.
“Realistically, at best, we could do 6 HR screens a day. That’s 30 in a week. Joy can do 30 in two hours. It immediately alleviates the workload and lets us focus on the best candidates.”
🗣️ Candidate Experience: The AI Feels Human
One concern with AI recruiting is whether candidates feel like they’re truly being heard. Symphonic’s team tested Joy themselves and were impressed:
“Our product team used it and loved it. It feels like a human interaction.”
By ensuring every candidate gets a fair shot and making the experience seamless, Symphonic has improved both speed and transparency in hiring.
📈 Finding the Best Talent—Now Without Limits
The biggest impact? Symphonic no longer has to cut corners when screening candidates.
“Before, we might find five strong candidates and stop reviewing applications. Now, every applicant who meets the requirements gets a fair shot.”
This means more diverse, high-quality hires, and a stronger talent pipeline for the company’s continued growth.
💡 Final Thoughts: Why AI is the Future of Hiring
Kenneth believes AI is essential for modern talent acquisition:
“If we don’t consider AI for things like this, we become obsolete. We have to change with the times.”
Symphonic Distribution isn’t just using AI to reduce workload—they’re using it to hire better talent, faster, and more fairly than ever before.
🎤 Ready to Transform Your Hiring Process?
If you’re looking to increase efficiency, improve fairness, and scale hiring seamlessly, Classet’s AI recruiter can help.
🔹 Book a demo today and see how Classet can help your team hire better, faster, and smarter.
