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Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. 91/100
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. 85/100
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. 74/100
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. 71/100
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. 68/100
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques. 68/100
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. 68/100
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. 64/100
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. 59/100
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. 58/100
Academy of Nutrition and Dietetics
American Culinary Federation
American National Standards Institute
Association of Nutrition and Foodservice Professionals
International Council on Hotel, Restaurant, and Institutional Education
National Association for Catering and Events
National Restaurant Association
National Restaurant Association Educational Foundation
Occupational Outlook Handbook: Food service managers
Society for Hospitality and Foodservice Management
General and Operations Managers | 11-1021.00
Industrial Production Managers | 11-3051.00
Lodging Managers | 11-9081.00
Chefs and Head Cooks | 35-1011.00
First-Line Supervisors of Food Preparation and Serving Workers | 35-1012.00
First-Line Supervisors of Housekeeping and Janitorial Workers | 37-1011.00
First-Line Supervisors of Personal Service Workers | 39-1022.00
First-Line Supervisors of Retail Sales Workers | 41-1011.00
First-Line Supervisors of Helpers, Laborers, and | 53-1042.00Material Movers, Hand
First-Line Supervisors of Material-Moving Machine and | 53-1043.00Vehicle Operators