Position Overview:

Reporting to the Management team, our Sales Associates understand that Retail is a billboard for the brand. They take pride in being a professional, enthusiastic, and knowledgeable brand ambassador inside and outside the store to ensure the Company’s success within the recreational cannabis landscape. Our Sales Associates are curious, thoughtful, and sales-oriented people who impart cannabis wisdom and create positive customer relationships to build a loyal customer base.  

Job Functions:

• Work as a team player and contribute to a positive working environment  

• Exceed expectations by working to meet the Company’s mission: To provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty 

• Promote an environment and culture that is focused on positive and healthy interactions that align with the Company’s core values 

• Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis 

• Demonstrate an elevated level of cannabis knowledge and curate experiences that go beyond expectations 

• Create intentional experiences for customers by building authentic relationships; exceed the customers' expectations by delivering exceptional service  

• Drive customer visit goals and increase the number of returning customers; successfully achieve sales goals and business metrics 

• Fulfill pick up orders  

• Seek opportunities to contribute to and improve business results daily 

• Adhere to all company training and operational standards and procedures  

• Be knowledgeable around company communication, rollouts, directives, and procedures 

• Abide by all company policies and programs 

• Adhere to all legislative requirements of cannabis retailers, including federal, state and DCC laws and regulations

• Other duties may be assigned  

Pay range: $19.50 per hour

Required skills

• Minimum 21 years of age

• High school diploma  

• Hiring preference will be given to those candidates with open availability  

• Open availability is defined as the ability to work all hours required without restrictions, including days, evenings, weekends, overnight shifts, and holidays.  

• All employees must be able to work 2 weekend days (Friday-Sunday), but management reserves the right to assign days depending on workforce needs 

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Prolonged periods of standing, sitting at a desk, and working on a computer.  

• Be able to stand for prolonged periods of time, bend, kneel, squat, and twist.  

Desired skills

• At least 1 year of retail/hospitality experience preferred 

Preferred seniority

Overall: Entry level (less than 2 years)

Cannabis industry: None or higher