Goodsmith

Residential Appliance Technician - Houston

Houston, Texas
Full-time, full-service maintenance and repair partner that manages all the nuts and bolts of home care.

Job Description

Residential Appliance Technician

Posted: Wednesday, 4/24/2024

We are hiring a Residential Appliance Technicians!

Goodsmith is a full-time home repair company looking for highly skilled, professional, and detail-oriented team members.

This is a full-time, salaried position paying $70,000 to $85,000 per year, including tips. Payday is every Friday.

Goodsmith will provide:

  • A fully stocked company vehicle with tools
  • 7:30am – 5pm Monday through Friday workdays; weekends off except for emergencies
  • Up to 10 days of paid time off per year
  • Paid holidays (Christmas, Thanksgiving, 4th of July, etc.)
  • 80% of work is indoors 

Daily responsibilities include:

  • Perform high-end residential appliance service, including repairs, troubleshooting, cleanings, and installations
  • Identify and procure needed materials to complete assigned jobs
  • Ability to put customer interests first when assessing if a repair is necessary or worthwhile
  • Arrive on time, in uniform, and prepared every day
  • Document each job with detailed notes in the Goodsmith app
  • Clearly communicate with customers and team throughout the day
  • Maintain a clean, safe, and organized vehicle and workspace, particularly in our customer’s homes
  • Offer the best customer service in the industry at every job, every day
  • Follow all Goodsmith rules and procedures outlined in the company handbook

Requirements

  • 5+ years of appliance experience working in high-end custom homes
  • 3+ years of direct customer service experience (when you were responsible for one-on-one communication with customers)
  • Available for a rotating on-call schedule (after hours, weekends, holidays) for emergencies. You will be paid extra for emergency calls
  • Ability to work in all environments, including outdoors, crawl spaces, attics, etc.
  • Capacity to lift up to 100 lbs
  • Ability to complete tasks at the highest level of quality in the industry
  • Ability to manage each job from start to finish without assistance
  • Exceptional attention to detail, including site prep, execution, and clean up
  • Willing to complete an FBI background check and drug test
  • Valid driver’s license and clean driving record

Benefits

  • Stable, salaried position at a growing company!
  • Company vehicle, tools, and uniforms
  • Paid every Friday
  • Overtime eligible for emergency calls
  • Tip eligibility for every completed job
  • Paid time off
  • Paid holidays
  • Optional affordable health and dental care

About the team:

Goodsmith is the best home repair provider in Houston. We hire the best technicians in town and take care of them accordingly. We do this by offering the stability of a full-time salary, consistent work hours, weekly pay, a company vehicle, and solid benefits.

Most of our technicians have been with Goodsmith for more than one year because they like working here. Most of our customers have been repeat clients for over 3 years because they love the work we do!

Learn more about Goodsmith, our team, and our mission HERE!

Apply Now

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